Accessibility

Accessibility

We invite everyone to experience York Mansion House and are continuously working to ensure we are accessible to all.

Situated in historic St Helen’s Square in the centre of York, the pavements around the house are paved and cobbled, and the house entrance is directly off the square.

The main visitor entrance is accessed via 6 steps up to the main door with handrails on both sides. Our step-free access is to the back of the house. If you ring our street level bell during opening hours, a member of the team will meet you show you to the lift.

There are 4 floors in the house, all of which can be accessed by the lift and a flexi-step.

You can find our accessible toilets on the first floor. Our rooms are suitable for wheelchair access with ramps in some areas.

Please note that due to fire regulations, we can only allow 2 wheelchair users in the house at once.

Guide dogs are allowed.

We want to welcome all our visitors in the best, most suitable way, so if there's anything you’d like to discuss or run-through ahead of your visit, please contact us.